PRODUCT MANAGEMENT
43 posts
MAY 21, 2026
The cheapest way to fix an AI project is before it starts. The most expensive way is after it ships. The honest version of "de-risk your first AI project" is a list of seven things to lock down…
MAY 18, 2026
Vendor quotes for SMB AI projects routinely miss 20 to 50% of the actual cost. The missing pieces aren't hidden in the sense of dishonest. They're missing because the quote was scoped to what the…
MAY 16, 2026
Most SMB AI pilots fail. The exact rate depends on how strict you want to be about what counts as failure, but the published numbers and what I see in the field both point in the same uncomfortable…
MAY 13, 2026
Professional services firms have a different relationship with AI than product businesses. The product is hours of expert judgement. The thing AI is good at, repetitive task execution, doesn't…
MAY 11, 2026
E-commerce is the SMB category where the AI landscape has fragmented most aggressively. Every Shopify or BigCommerce store I look at has 6 to 12 AI-enabled apps installed, half of which are barely…
MAY 9, 2026
Back-office operations is the most underrated category for SMB AI investment. The vendor pitches focus on customer-facing flashy stuff. The real ROI sits in the unglamorous workflows: invoices,…
MAY 6, 2026
Sales ops is one of the easiest AI categories to oversell and one of the easiest to ship well. The disconnect between the marketing pitch (AI handles your whole pipeline, replaces your SDRs,…
MAY 4, 2026
Customer support is the most over-pitched and most under-shipped category in SMB AI. Every vendor wants to sell you a chatbot that "handles" 80% of tickets. Most of the chatbots SMBs deploy this way…
MAY 2, 2026
The custom-vs-off-the-shelf question is the most common confusion I see in SMB AI conversations. Owners default to one side or the other based on temperament. Builders want custom. Frugal owners want…
APR 29, 2026
The cost to build a custom AI agent is the question SMB owners ask earliest and get the most varied answers on. I've seen quotes for "the same" agent range from $8,000 to $120,000 depending on who's…
APR 27, 2026
The first AI agent works. The team trusts it. The numbers add up. The owner is asking what's next, and the answer is usually "the second agent". Then the third. Then the fourth.
APR 25, 2026
Choosing the wrong AI partner has cost the SMBs I've watched more money than choosing the wrong technology. The mistake is hard to see at the time, because vendors are good at sounding credible in…
APR 22, 2026
The ROI of AI for small business is one of the most lied-about numbers in the current vendor pitch landscape. Every vendor deck has a chart showing 5x or 10x return in the first year. Most of them…
APR 20, 2026
The build vs buy decision is older than AI. Every IT shop has had this conversation about every internal system since the 1990s. The AI version has a few new wrinkles but most of the framework is…
APR 17, 2026
Every consultant has a maturity model. Most of them are nonsense. Five-stage transformation journeys with quadrants that take three months to fill in and produce a report nobody acts on.
APR 15, 2026
The question "where to start with AI in your business" is asked badly more often than it's asked well. I've heard it phrased as "what AI tool should we buy", "should we hire an AI person", "what's…
APR 14, 2026
I've been on the receiving end of more failed AI projects than I'd like to admit. Some I ran. Some I inherited and tried to save. Some I was asked to do a post-mortem on after the original team had…
APR 11, 2026
When SMB owners ask me about AI agents, the first thing I usually have to do is unscramble the word "agent". The term is used to mean five different things in five different vendor pitches, and most…
APR 8, 2026
Most small business owners I talk to are stuck in the same place with AI. They've watched ChatGPT do something impressive. They've signed up for two or three SaaS products with "AI" in the name.…
JUN 22, 2025
Product management is a dynamic and evolving field, and the right certification can significantly boost your career. Whether you're just starting out or looking to deepen your expertise, here’s a…
MAY 15, 2025
Software Development Life Cycle (SDLC) is the evergreen process of building software. In this guide, we’ll walk through the 7 core SDLC phases, enriched with 2025-era tools and examples from…
MAY 14, 2025
The product life cycle (PLC) is the series of steps through which every product goes. Product life cycle stages- Introduction, Growth, Maturity and Decline.
OCT 13, 2024
A couple of years ago I posted a one-question poll on this site: should product managers know how to code? I deliberately didn't share my opinion at the time. I wanted answers from a broad enough…
JUL 6, 2024
A Business Requirements Document is the foundation of any successful product launch. Here are the necessary steps that must be followed for the perfect BRD.
APR 29, 2024
OKR stands for "Objectives and Key Results". To be a successful Product Manager, you need to fully understand the OKR Framework - a must know strategy.
JUN 7, 2022
Getting a job in product management is easy. Most people think it is difficult. But, there are easy steps that you can follow to become a Product Manager.
DEC 14, 2021
The Product Manager career path is different from the traditional paths in jobs like coding, sales, etc. Career growth of a PM depends on many factors.
JUL 17, 2020
Choosing the right product strategy framework is very important for every product manager. We will go over some top models like Kano, OKR, Hooked, etc. The same frameworks apply when you're shaping…
JUL 1, 2020
A healthy product backlog is a necessary starting point for any successful product life cycle. The product backlog is owned and managed by the product team.
JUN 30, 2020
An efficient and easy product feedback loop is an essential component of every successful product. Your target audience should know how to reach out to you.
JUN 21, 2020
Why are you building? What are you building? These two questions form the basis of any good product roadmap. Learn how to create the best product roadmap.
JUN 18, 2020
The Product Manager Job Description has a few things in common across companies. Essentially, the Product Manager is the CEO and the janitor of the product.
JUN 10, 2020
Every software engineer should develop a product thinking mindset. It is important for engineers to speak up and voice their product opinions and ideas.
MAY 4, 2020
Top 5 must know Agile vs Waterfall major differences. Understanding these is necessary for any Product Manager, irrespective of the method you follow.
MAY 2, 2020
To be a successful Product Manager, you need to know Scrum. The top benefits of Scrum include defined work stream, excellent resource utilisation, etc.
APR 28, 2020
Given the current uncertainties with COVID-19 or Coronavirus, product management becomes difficult. How do you continue to be an effective Product Manager?
APR 27, 2020
Kanban is a critical tool for a successful Product Manager. The top benefits of Kanban include clarity of purpose, clear picture of the project status, etc.
APR 26, 2020
You already know this - The number one skill in product management is communication. But can you really communicate like a PM? Easy guide to get started.
APR 24, 2020
You will often hear the terms Product Manager and Product Owner used interchangeably. However, there is a critical difference between the two.
APR 23, 2020
90% of people don't know the difference between a Product Manager vs a Project Manager - but the differences are fairly simple - a must know for any PM!
APR 21, 2020
What are the Basics of Agile Methodology? You have heard the phrase "Agile Methodology" practically thousands of time. Understanding Agile is at the heart of becoming Product Agnostic.
APR 20, 2020
This is your critical Product Manager Skills List - Your Ultimate Guide to becoming a great PM. These necessary skills will ultimately define your success.
APR 14, 2020
To be a successful Product Manager, it is important to be Product Agnostic - no matter what the product, we should be able to understand it and own it.