Sybill

What it does

According to its help centre, Sybill writes each recorded sales call up in your CRM and drafts the follow-up email for the rep to send.

It records calls on Zoom, Google Meet, Microsoft Teams and Webex, joining as a notetaker or through a Mac desktop app that puts no bot in the call. Calls placed through a connected dialer, such as Outreach or Aircall, get summarised too.

After every external call, the help centre says, Sybill pushes the summary and a link back to the meeting in Sybill into your CRM, logged as a meeting, call, note or task on the matching account, deal and contacts when it finds them. It connects to HubSpot, Salesforce, Zoho CRM, Microsoft Dynamics 365 and Pipedrive.

On the Business plan, CRM Autofill also fills the deal and company fields you pick, such as next steps, MEDDPICC or competition, after every call and email. Sybill writes a prompt for each field from your past CRM entries. An admin edits and previews those prompts, and the HubSpot setup tests the result on one deal before autofill goes live.

For the email, the rep clicks Draft my follow up on the meeting page. Sybill drafts it in the rep's style from the call and, once email is connected, the thread so far. The help centre says drafts are never sent automatically.

Sybill's Slack summary of each meeting carries a button for the AI email. Next steps it hears on the call become tasks, and many of them can be handed back to Sybill to draft the email or a calendar invite.

Who it fits

Sybill fits B2B sales teams that sell over video calls or a supported dialer and keep their deals in one of the five CRMs it connects to.

It's priced per user, so a single rep can start alone. The free plan includes AI follow-up emails, and summaries for 20 meetings a month across the team. Pro, listed at $30 a user a month billed annually in November 2026, adds pushing those summaries to your CRM.

Filling CRM fields needs Business, listed on Sybill's pricing page at $90 a user a month billed annually. Enterprise, priced on request, has unlimited CRM Autofill and single sign-on, which the plan table marks as an optional add-on. The help centre says you pay only for recorder seats, and teammates who just view calls are free.

Sybill's case study on Warmly, dated February 2026, describes a 16-person go-to-market team on HubSpot.

I'd shortlist it if writing up calls and recap emails is where your reps' time goes after each meeting. Sybill's homepage claims a "75% no-edit rate on emails". In a trial, I'd track the keep rate on its drafts, since a draft a rep rewrites saves little. Then weigh what it writes to your CRM against the other sales follow-up agents.

Limitations

CRM Autofill, the part that fills deal fields, starts on Business and stops at 10 fields there, while Sybill's help centre suggests starting with 20 to 30.

One help article says calls of up to two hours are processed within 5 minutes, but its FAQ limits that to calls with Behavioral AI turned off. The article calls that organisation-wide setting the default, and says processing takes about 30 to 40 minutes with it on.

Sybill's October 11, 2026 release note says automated prompts given MCP connectors run the selected tools "with no approval prompts", and one of its examples sends the follow-up email once a meeting is processed. The help centre's line that drafts are never sent automatically doesn't mention these prompts. Admins add and approve the connectors, according to its July 21, 2026 release note, so that's where to draw the line.

Sybill's Master Subscription Agreement, last modified in 2023, lists training its speech-to-text and expression recognition engines among its uses of customer data. Its trust centre offers a DPA on request.

According to the help centre, calls in other languages are translated into English for summaries, CRM updates and follow-ups.

The pricing page's Free card lists unlimited call recordings, but its FAQ says a free licence can't record meetings.

Deal matching depends on your CRM being ready. The help centre asks you to create the deal before the first call and to have participants' emails on the contact records.

I found no documented undo for CRM writes, and the HubSpot article says data Sybill has written stays in HubSpot after you disconnect.

The independent evidence I could read was thin. On November 5, 2026, G2 and Capterra refused automated requests, Trustpilot showed no reviews, and the readable user ratings were 8 for its iOS app.