Agentpedia Shopify conversion audits Updated NOV 2026
Lucky Orange vs Microsoft Clarity
Both do Shopify conversion audits end to end and passed Agentpedia's entry rules. Here they are on the same seven criteria, each scored 1 to 5 from published evidence, for a total out of 35.
The verdict
On published evidence, the two tie on rubric total, at 26 of 35 each.
Lucky Orange scores higher on job fit and output quality (4 to 3) and security evidence (3 to 2).
Microsoft Clarity scores higher on price at small-business scale (5 to 3).
Criterion by criterion
| Criterion | Lucky Orange | Microsoft Clarity |
|---|---|---|
| Job fit and output quality | 4 of 5. Vendor docs: Shopify funnels and checkout events from install, Conversion Blockers, cart abandonment Quick Actions, fix suggestions; no checkout replay off Plus | 3 of 5. Docs show Shopify purchases, Plus checkout drop-off by step, smart events and Copilot summaries; no ranked fix list documented; Ask Clarity is a waitlisted beta |
| Setup time | 5 of 5. Per its docs, a Shopify App Store install plus one app embed toggle, with funnels mapped and no manual setup; the 7-day trial includes Discovery | 5 of 5. Shopify docs: install from the App Store, switch the Clarity script on and save, then allow a few hours for data; free, so there's no trial clock |
| Price at small-business scale | 3 of 5. The free plan has no Discovery; Build at $39 a month paid monthly plus $10 for Discovery on Shopify is $49, Grow $109, November 2026; plans upgrade by default | 5 of 5. Free forever with no traffic limits and all features at no cost, its pricing page says, November 2026; records up to 100,000 sessions per project a day |
| Controls | 3 of 5. Four roles, owner-only billing, Discovery chat history, answers linked to recordings, masked keystrokes; no audit log documented; any role can delete recordings | 3 of 5. Admin and member roles, admin-only settings and masking (three modes), admin sign-in to link a project; no audit log documented, no SSO; deletions are final |
| Integrations | 4 of 5. Runs inside the Shopify admin with a Sidekick extension and checkout events; BigCommerce, Magento, HubSpot, Google Analytics, Tag Manager, Optimizely, Zapier | 4 of 5. Shopify with Pixel checkout tracking on Plus, Google Analytics, Google Ads, Microsoft Ads, HubSpot, Optimizely, AB Tasty, Kameleoon, Zapier, a data export API |
| Security evidence | 3 of 5. June 2026 DPA with EU SCCs, UK addendum, 72-hour breach notice and 90-day deletion; a dated subprocessor list naming OpenAI; relies on its hosts' SOC 2 | 2 of 5. Encrypted, US data centers; but Microsoft is an independent controller that may profile visitors for uses including ads, and offers no DPA, SSO or SOC 2 report |
| Independent user evidence | 4 of 5. Shopify App Store 4.6 from 907 reviews, BigCommerce 4.39 from 49; two of the 150 newest Shopify reviews mention the AI; G2 and Capterra couldn't be read | 4 of 5. Shopify App Store 4.6 from 2,478 reviews; 132 of the 150 newest are five-star, but none of their 19 written reviews mentions Copilot; G2 and Capterra unreadable |
| Total | 26 of 35 | 26 of 35 |
Side by side
| Agent | Pricing, as read | Fits | Controls | Integrations | Independent evidence | Last activity |
|---|---|---|---|---|---|---|
| Lucky Orange | Free for 100 sessions a month; Launch $19, Build $39, Grow $89 a month paid monthly (Build $32 a month paid annually); Discovery AI extra; USD, November 2026 | Up to 250 people | Permissions, Activity log, Approvals | Shopify, Shopify Sidekick, BigCommerce, Magento and 8 more | Shopify App Store: 4.6 of 5 from 907 reviews, Built for Shopify, newest review November 4, 2026, read November 5, 2026 | Nov 2026 |
| Microsoft Clarity | Free, all features included: Clarity says it's free forever with no traffic limits; it records up to 100,000 sessions a project a day; November 2026 | Up to 250 people | Permissions, Approvals | Shopify, Shopify Checkout, Google Analytics, Google Ads and 7 more | Shopify App Store: 4.6 of 5 from 2,478 reviews, 83% five-star and 5% one-star, newest review November 4, 2026, read November 5, 2026 | Nov 2026 |