Chaser

What it does

According to its help centre, Chaser takes the unpaid invoices from your accounting system and reminds your customers on schedules you build, before the due date and after it, by email, SMS, letter or automated phone call.

The last overdue chase in a schedule can repeat every set number of days, with or without a limit. Its Xero, QuickBooks and NetSuite guides say Chaser syncs before reminder emails go out, and a schedule can thank a customer the next working day after an invoice is paid.

Connect your inbox and the chases go from your own address, with debtor replies logged in each invoice's history. When you answer a debtor from inside Chaser, the help centre says an AI draft fills the reply box, written with your earlier emails to that debtor in mind, and you can rewrite it.

Invoices that run out of schedule appear in the Upcoming chase view as "End of schedule". From there you can move them to another schedule or ask Chaser's collections partner, Debitura, for a quote.

Chaser's detailed pricing lists payment plans, disputes, late payment fees and early payment discounts on every plan. It also says Chaser Pay, which takes card and bank payments through Stripe, adds 0.50% to Stripe's rate.

On Complete, an AI assistant can write templates and schedules and move customers onto them. The help centre says it changes nothing until you approve.

Who it fits

Chaser fits businesses that invoice on payment terms from one of the ten accounting systems its help centre lists, Xero, QuickBooks, Sage, NetSuite and Business Central among them, or that can send invoices by CSV or API.

The plan you pay for depends on annual revenue, according to Chaser's pricing page. In November 2026 the US prices, billed monthly, started at $259 a month for Compact (under $5 million revenue, four users), $779 for Core (under $13 million, unlimited users) and $1,169 for Complete, with 10% off for yearly billing.

Compact includes 30 templates and four schedules, with more sold as monthly add-ons, and in November 2026 its detailed pricing charged $14 a month for thank-you messages there. Core adds multiple entities and call recording. Complete includes the AR forecast, a paid add-on on the plans below it.

Chaser Care adds a dedicated AR specialist for payment follow-ups, calls, inbox management and disputes, listed in November 2026 from $1,199 a month with Compact, billed monthly.

I'd shortlist it if your invoices already live in one of those systems and the reminders are what slips. If your follow-up rules depend on things your accounting system doesn't hold, such as delivery status or contract terms, weigh building that part yourself, and compare the other accounts receivable agents first.

Limitations

Chaser's terms, updated May 2026, license it to use your data and the platform's inputs and outputs to "train and improve our models", during and after your contract and possibly "in aggregate or de-identified form". They add that once your materials are ingested, "we are unable to delete such data". Its AI assistant article says your data isn't used "to train public AI models".

Under its data retention policy, organisation and receivables data stay in the Chaser database for "no more than 7 years after cancellation", while the terms say Chaser deletes or returns personal data at termination, at your choice.

The help centre says a payment shows against an invoice in Chaser after you allocate it in your accounting software and Chaser syncs. A payment you haven't allocated sits as a credit on the customer until you reconcile it there.

Auto-calls read your template by text to speech and "cannot understand or interpret responses", and for now callbacks can't be redirected to another number. They aren't currently available in New Zealand or for Odoo 18.2 and later, per the help centre.

The 10-day trial leaves out SMS, auto-calls, letters, credit checks and collections.

Monthly plans need 30 days' notice before they renew and annual plans 90 days, per the terms. Chaser's public product updates page stops at September 2022, so I dated its latest activity from a help-centre article.

The newest of its 374 Xero App Store reviews is from December 2023, and G2's and Capterra's pages couldn't be read. I'd start monthly and pin a target for days sales outstanding before signing for a year.